Get answers to your questions before visiting the Covington emergency room (ER)

The following frequently asked questions (FAQs) can be helpful when you are seeking emergency medical care at the Northshore ER.

Covington ER entrance

Why can’t I find out the cost of an ER visit beforehand?

There is a federal law preventing ER staff from asking about healthcare coverage and payment beforehand because it could delay your treatment. If you are concerned about your ER costs, call your insurance company, or have a loved one call, to find out the ER co-pay or cost for your insurance plan. Make sure to ask about in-network vs. out-of-network costs. View accepted insurance plans

How much do emergency room visits cost?

The cost of an emergency room visit will vary depending on the treatment you need, the providers involved in your care, and your insurance coverage. You should always check with your insurance plan to determine benefit coverage. View accepted insurance plans

Is my emergency room visit covered by insurance?

ER visits are generally covered by healthcare insurance. You should contact your insurance provider to find out your ER co-pay and any in-network or out of network costs you may incur. View accepted insurance plans

Are emergency room visits covered by Medicare? Medicaid?

Generally, Medicare Part B covers a medically necessary ER visit in the event that you are experiencing an injury or symptom(s) that a prudent layperson would view to be an emergency condition. An ER visit may subject you to out of pocket expenses, which may include copays for the visit and hospital services, applicable deductibles and a percentage of the Medicare-approved amount for services. Visit the Medicare website or your Medicare Advantage plan for more information.

Medicaid generally covers the cost of medically necessary emergency services in the event that you are experiencing an injury or symptom(s) that a prudent layperson would view to be an emergency condition. Outpatient and inpatient services may be subject to copays, deductibles and coinsurance as determined by your state agency. Visit Louisiana Medicaid for more information

Why do emergency room visits take so long?

Emergency room wait times can vary based on the volume of patients, the severity of conditions, staffing levels and hospital processes. Lakeview Regional Medical Center offers the shortest average wait times in the Northshore region. In fact, our average ER wait times are consistently faster than local and national averages. Learn more about our average ER wait times

What is the ER wait time?

ER wait times vary by location and are constantly changing based on patient volume and the severity of cases. See our current average ER wait time at the top of this page, or text ER to 32222.

When should I visit an emergency room?

Use the ER for life-saving, serious medical care. Learn about the symptoms requiring a trip to the emergency room

Does your emergency room treat kids?

Our hospital provides specialized treatment for pediatric patients who have unique needs. If your child is suffering from an emergency, our facility is equipped to deliver exceptional 24 hour care, 365 days a year. Learn about our superhero treatment

When should I go to an ER versus an urgent care?

Urgent care clinics can treat minor injuries and non-life-threatening medical conditions. For medical emergencies, call 911 or visit your local ER. Learn more about when to go to an ER vs. an urgent care