Ann Hancock recognized for extraordinary care

Lakeview Regional Medical Center, a campus of Tulane Medical Center, is pleased to announce that Ann Hancock, a nurse in the telemetry unit, has received the DAISY Award for the fourth quarter of 2020. The DAISY Award is a nationwide program that honors and celebrates the extraordinary clinical skill and compassionate care given by nurses every day.

Ann was nominated by the mother of a patient Ann cared for at Lakeview Regional in October 2020. “Our nurses give so much of themselves, often going above and beyond to provide the highest-quality and compassionate care to our patients,” said Jennifer Schmidt, Lakeview Regional’s chief nursing officer. “We are proud that we can recognize these nurses through the DAISY Award program.”

Ann’s patient was treated for pulmonary embolism and later received surgery that revealed pulmonary myxomas in the aorta. She cared for this first-time patient on both occasions. “I very much appreciated Ann’s knowledgeable answers to our questions about my son's treatment and medications; she gave excellent advice about what to expect and how to handle given situations we encountered,” said the patient’s mother, Shanta Hollier. “She has a great combination of medical experience and empathy with patients and was super-efficient, highly skilled, and caring and sensitive. Ann is an outstanding credit to her profession and a shining star at Lakeview Regional Medical Center!”

Patients, visitors, nurses, physicians and employees are invited to nominate a Lakeview Regional nurse for the DAISY Award each quarter. The nominee should consistently model empathy and demonstrate a caring attitude in all situations; demonstrate extraordinary clinical skills in the delivery of compassionate patient care; have a positive attitude and demonstrate professionalism in the work environment; exemplify the mission, vision, and values of Lakeview Regional; and establish a special connection with the patients and families. You can nominate by picking up a form at Lakeview.

The DAISY Foundation is a not-for-profit organization established in memory of J. Patrick Barnes by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. DAISY is an acronym for Diseases Attacking the Immune System. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.